Customer Reviews

Very informative and friendly customer experience, the whole team, Steve, Emily, and Roger could not have been more accommodating.
Steve Crownshaw
1 month ago
Purchased a car from here and the owner and his daughter have been absolutely fantastic. I initially went to look at the car and wasn't put under any pressure at all. No pushy sales patter,or hard sell tactics. All the cars for sale are in Fantastic condition and indoors for viewing. I purchased the X3 that I looked at,and a couple of small problems came up that they couldn't have possibly known about at the time of sale, yet they swiftly sorted them out for me with a nice friendly attitude.If you spot a car you like,don't hesitate to buy from here, 5 ⭐️ service from start to finish.
Anonymous
1 month ago
Purchased a car from here and the owner and his daughter have been absolutely fantastic. I initially went to look at the car and wasn't put under any pressure at all. No pushy sales patter,or hard sell tactics. All the cars for sale are in Fantastic condition and indoors for viewing. I purchased the X3 that I looked at,and a couple of small problems came up that they couldn't have possibly known about at the time of sale, yet they swiftly sorted them out for me with a nice friendly attitude.If you spot a car you like,don't hesitate to buy from here, 5 ⭐️ service from start to finish.
Anonymous
1 month ago
Purchased a car from here and the owner and his daughter have been absolutely fantastic. I initially went to look at the car and wasn't put under any pressure at all. No pushy sales patter,or hard sell tactics. All the cars for sale are in Fantastic condition and indoors for viewing. I purchased the X3 that I looked at,and a couple of small problems came up that they couldn't have possibly known about at the time of sale, yet they swiftly sorted them out for me with a nice friendly attitude.If you spot a car you like,don't hesitate to buy from here, 5 ⭐️ service from start to finish.
Nigel B
1 month ago
Independent cars in Maltby was a very very good experience. They were friendly, knowledgeable and most of all not pushy at all. I would recommend independent cars to anybody.
Anonymous
2 months ago
Recently completed my purchase from independent Cars. Could not recommend them enough really friendly and approachable team from start to finish. No pushy sales techniques and a hassle free experience. Thank you again guys 🚗 ⭐
Samuel Ewans
2 months ago
I would highly recommend this company. A lovely young lady looked after me made me feel at ease. Very professional. Thank you so much.
Michelle Steadman
4 months ago
Excellent customer service after sales as well. Very helpful and good communication with the customers. All the vehicle's are in Excellent condition. Highly recommended.
Chamara Arachchige
4 months ago
Outstanding! The best experience my wife and I have had buying a car! The owners make you feel really relaxed and comfortable .Very informative and definitely not pushy, the test drive wasn't rushed, great choice of vehicles in stock and fully prepared. A pleasure to have used this company!
Scott Steadman
4 months ago
Great service by all the staff. Treated me like I mattered. Talked me through every option. Special thanks to Emily. Really helped me buying my Range Rover. Even helped me set up my phone. She's an asset to this company. Not done many miles yet but I'm confident I've bought a great car. Thanks Guys. Oh and lastly gave me a detachable tow bar with the car. Now I can buy my caravan. Regards Pat and Barbara 👍👍👍
Patrick Nevin
4 months ago
Excellent dealership where nothing was too much trouble. Spoke with Emily on email and dealt with Roger when went to look at the car. Had the car for around 4 months now and has been perfect with no issues 😃
Anthony Dale
4 months ago
Everything amazing from the initial call to discuss the car to arranging viewing and confirming purchase. Even delivered car to our drive. Sorted transfer docs online. Very personal service. Very relaxed and definitely recommend to anyone wishing to buy a new car. Defo recommending to all our family and friends. We will certainly use again. Thank you again so much Jules & Wayne
Julie Allott
7 months ago
Excellent professional and friendly service. Emily ensured everything was handled perfectly and I am over the moon with my new car.
Louise Donaldson
7 months ago
I bought a car from here a couple of months back and I was put at ease from the first chat on the phone with Steve. I also dealt with Steve and his wife when I travelled up to view the car and the whole process was smooth and friendly. I love my car and I'm super happy, so thanks again 🙌🏼
Reuben
1 year ago
By far the easiest and most pleasurable car buying experience! They have a really nice selection of cars, presented well. I wanted to customise the alloy wheels and they were able to do this for me before I picked my new car up. Owned it for over 2 months now and it's been amazing. Really happy and have been recommending them to all my family and friends. Thank you to all the lovely sales team at Independent Cars.
Alice Liversidge
1 year ago
Great customer service, I know where we'll be buying our next car from, brilliant job Emily & Steve
Mr Edwards
1 year ago
Great service - thank you Emily. The car has been great, and the buying process was without fault!
Callum Lovett
1 year ago
Good honest friendly and very helpful. Would definitely buy from independent cars again
Carl Pickup
1 year ago
No better way to say than EXTREMELY SATISFIED !! Your Customer service is second to none. Emily you are a star. You made everything a breeze. You went beyond expectations and any experience I had prior, to make sure that I was looked after during and even after my purchase with you. I can tell that the team of staff you have are amazing as each and everyone of you have helped me with pleasant patient and understanding manner whilst covering all ground to accommodate and provide me with the service that I needed. You did everything to help me and even delivered my car initially and did the same when it came into your garage afterwards, since I live far. You provided hassle free customer care and I felt reassured that you are a company to be trusted. I will definitely recommend you with confidence and will return for further purchases. Thanks again to everyone at Independent cars. Easiest 5 star I have ever given ⭐️⭐️⭐️⭐️⭐️
Dilly Green
1 year ago
Bought my new car from here on Saturday! Excellent customer service, no problems with the handover , just need to read the handbook to find out how things work! A big thank you to Steve and Emily!
Cath Guy
1 year ago
Can not praise this company enough. Got a great price for my car. Emily went above and beyond when I purchased another car from them, even stayed behind late to complete my purchase as I was late. Talked me through all the finance options and got me a great deal. Would definitely use them again. Regards One VERY satisfied customer 😀 👌 👍
miriam chamberlain
1 year ago
"I recently purchased a used vehicle and had an excellent experience. Emily was incredibly helpful and knowledgeable, making the car-buying process smooth and stress-free. She provided exceptional customer service, guiding me through every step and answering all of my questions with patience and expertise. The dealership had a welcoming ambiance, and I felt comfortable throughout my visit. I highly recommend Independent cars to anyone looking to purchase their next car. Thank you.
Ryan Entwistle
1 year ago
Had my motorhome serviced and MOT'ed by independent cars. I cannot recommend them highly enough. 5 star service at a great price. Will definitely use again for my other vehicles.
brian whittaker
1 year ago
Can't thank the team enough. Helped me from start to finish with my Qashqai and it all went through with no issues. I was assisted mainly by Emily who was incredibly knowledgeable and thorough with everything. Will definitely be back for my next car.
Tom B
1 year ago
Excellent service. Not pushy, gave me all the time I wanted to make sure I made the right choice. Emily from the sales department was very helpful and honest with me. The service department is very organised. Highly recommended.
Graham Laking
1 year ago
another superb service today from Andrew & the team at Independent Cars. Hilux service at superb value, honest advice. No issues. I take 3 cars there now for all needs, had clutch changed, timing belt, various MOT etc. excellent overall. and again in July 2023, two days before going away and one of the universal joint on my Hilux propshaft starts playing up. Cue a visit to the garage where Andrew & Farrell managed to shuffle things around, arrange for a propshaft specialist to take care of the issue, and restore the Hilux to perfect working condition at very very short notice. This was done same day, very competitively priced, and more importantly expertly handled and executed. I cannot recommend these guys enough.
Guillaume Peersman
1 year ago
Really pleased with my car. They are great company to deal with and could not have been more helpful. Will definitely be dealing with them again in the future.
Sam Fielden
1 year ago
As always extremely helpful i think this would be my go to place even if they didn't have the car I wanted because I'm sure they would do there very best to try and find your dream car.
Tony Jackson
1 year ago
Great service and communication with Emily with our purchase, raised issues on test drive and all fixed before purchase date, highly recommended thanks
Rachel Haywood
1 year ago
Excellent service. Nice and friendly with a choice of quality used cars.
Andrew Walker
1 year ago
Very welcome very friendly persuade me to purchase this car as a family run business thank you very much
Melvin Sang
1 year ago
the best place to buy a new car, the employees help you choose the right car,
Wi “Wilu” lu
1 year ago
Great service as always
John Thresh
1 year ago
Very helpful 😃
Jackie “Indi” Sanderson
1 year ago
Would definitely recommend, buying my car was so straight forward, as was test driving the car! Absolutely no pressure what so ever from any of the staff.
Lauren Crawford
1 year ago
Friendly helpful people I would tell people go they for car
Anonymous
1 year ago
An absolute pleasure to deal with Steve and Emily when changing our Mini. Offered a fair price to trade in our old one, higher than anyone else who'd quoted, even MINI themselves, and love our new one, amazing spec! Emily was kind, confident and professional during the handover and didn't rush us despite our arrival during lunch time. Would certainly use again.
Dan Guidone
2 years ago
Recently brought an Audi Q3 from this family business that has helped me with great service Emily is amazing super efficient and a pleasure to deal with nothing is an issue.
MRD
2 years ago
Having bought many cars over the years from car sales/dealers, I have never come across such an amazing company as Independent Cars! The quality of the vehicles and the customer service is second to none. Family owned business and you really feel cared about. They genuinely want you to feel that you have received the best customer service. From initial contact, viewing and test driving vehicle; through to paying/collection and after sales service was incredible and really customer friendly. A credit to Steve, Emily, Andrew and all the very skilled technicians there as they were 100%. They have a wonderful selection of high quality vehicles and their own service/technician department. If only all car sales could be this way and have this compassion and customer focus. Thank you all for everything and I would recommend them to everyone. I will definitely choose them in the future for any further vehicles. Wonderful!
Mark CB
2 years ago
I've had my motorhome Mot'd by Independent cars for the last 3 years and can honestly say that they have carried out a very thorough test. I'm quite happy for the technician to give my vehicle a very thorough inspection as I carry my wife and Grandson's in it occasionally. On the last test I watched the technician and even commented on how thorough he was. Many thanks to Andrew and the MOT guys for their professional service.
Barry Wilson
2 years ago
Faultless service from Independent Cars. I dealt with Roger, very professional and has a lot of knowledge of vehicles. Gave me a good part exchange price. Although the car I was buying was a cheap runabout as a second, Roger still made it feel like a special purchase by having it cleaned and parked in the showroom ready for collection. We even ended up just sitting and having a chat about cars after all the deal was done. I wouldn't hesitate to use this garage again.
Andrew Hilder
2 years ago
Ive recently had my car MOT'd at independent cars. A really friendly team and i had a good chat with the service manager while i waited. I felt like they were fast, but really thorough, and they certainly didn't find work that didn't need doing - which is really refreshing. Thanks again
Ryan Sanderson
2 years ago
Excellent service, Emily was amazing, extremely happy with the service I received.
June Cottrell
2 years ago
Just bought a Range Rover evoque , Emily was brilliant, she sorted everything out for us .. Thank you 🙏
Atyourservicewater Uk
2 years ago
Great staff, honest and thoughtful. Nice choice of cars at good prices
Andrew Chessman
2 years ago
Great service and good value
Mark Bacon
2 years ago
Excellent service as normal
Raymond Goddard
2 years ago
Brilliant
Alan Bunker
2 years ago
Brilliant customer service every time! Me and my family have been using independent cars for years now and I wouldn't take my car anywhere else for service and repairs. Andy and the service guys are great! knowledgeable, honest and helpful. You can't ask for anymore.
Mark Green
3 years ago
Bought an Evoque off independent cars, Roger sorted the sale out was a really nice and helpful bloke. On picking it up we found a few problems which were sorted within a week found them very professional and courteous, will deal with them again
ROBERT MARSHALL
3 years ago
I have only owned my new Evoke for one week, but I am over the moon with it. My sincere thanks to Emily initially for introducing me to the car and her vehicular knowledge . But Michelle l can't thank enough , she made everything very simple. I can not rate this dealership highly enough (though the next year or so will tell) so far 10/10 EXCELLENT
Graham Waddington
3 years ago
I recently traded in my car and purchased a new one from yourselves, Roger was amazing from start to finish I had a few questions and queries and he resolved everyone of them in an expereinced and professional manner. Today my car needed a cambelt and water pump done and was met with John who was very friendly & helpful, I needed help with swopping wheels and he said the garage would help but I arrived at 17:05 and the garage had closed. I had all four to change and they were in the boot of my car, John offered to help and he came out to my car with a jack and helped me change all four wheels in record time! I have no words to say but the customer service at 'independent cars' is above and beyond and then some more! I will always get my cars serviced from them and will definitely buy more cars from here in the future. Well done, every member of staff who work for this amazing business 👏 👏
Nick W
3 years ago
Bought a BMW 3 series today from independent cars, the car was as per advertisement from Emily in excellent condition with 2 new tyres and a new front spliter, new MOT and service, it was presented as promised thanks, it was worth the 12 hour round trip there and back from Dundee, thanks to Roger also,
AFC 1
3 years ago
Bought a car off Rodger on Sunday morning, such friendly professional service, they gave us a great price for our car and the new car was very reasonably priced, would recommend independant cars very highly, no pushy salesperson at all, just a very pleasant experience, we will buy from here again!! Thanks to all the team.
Paul Willers
3 years ago
Fantastic information, service and , most importantly, our Hyundai i40 was exactly as described by Emily. We had to buy at a distance, unable to find what we were looking for locally in Devon and, from the minute my husband made phone contact with Independent Cars, we knew we were in safe hands. We were given every detail we asked for, video viewing of the car inside and out and delivery was arranged swiftly and efficiently. Most importantly - the car was exactly as described, in great condition, and a pleasure to drive. Emily even followed up post delivery to check all was well. A super family business that we cannot recommend highly enough. Thank you Independent Cars.
Sarah Flower
4 years ago
Recently purchased a Mercedes A Class from Independent Cars Ltd. The drive from London was worth it! Michelle the sales manager was an absolute delight to deal with. The whole process was smooth, fast and efficient. Absolutely love my new car! Highly Recommend 5*****
Tahira
4 years ago
I started using the services of IC (earlier this year) when I'd lost trust with a garage, which I'd previously used for years, changed hands...it's not a nice situation to be in when you know you're being charged for work that (you know) does not need to be carried out...so on my search for a new garage, I'm so glad picked the phone up to the team at Independent Cars. Every time I've called, emailed, messaged online, or whoever I've dealt with at the dealership...every member of the team has been extremely professional, helpful, and very customer focussed in their approach. Even going (what I consider to be above and beyond) in situations to really help me as a customer. I've already made several recommendations to friends and family who I know have already used the services of IC and they've also been very pleased with the service they've received. I think it can be challenging to find a garage you can trust, but I've found one in IC...Thanks to all the team at IC...keep up the great work!
Simon Cooke
4 years ago
Bought an amazing Mini Clubman top spec, excellent condition, fair price. Great friendly family service from the team. No intimidating pushy salespeople just a relaxing experience.
Kenny Hardman
4 years ago
Always great service, quick to reply and reasonable prices. Had service & MOT recently here, impressed with speed and reliability Your car will be in safe hands!
Matt Win
4 years ago
What a wonderful way to buy a car no force no fuss just happy friendly service can't praise them enough already recommended to friends You won't be disappointed Well worth the 120 mile round trip for me
christopher bamford
4 years ago
I recently bought a car from IC Michelle, Roger and the team where all brilliant, not pushy like some dealers are.... they were patient and I got a good deal. I had a teething problem with my new car which they immediately fixed no problem and lent me a car too. I would certainly recommend them if you are looking for a good quality used car. Thanks guys!
Carl Gray
5 years ago
I had my car serviced by independent cars recently. The staff were very helpful and informative. As a woman I don't know much about cars so to go somewhere with people I can trust is extremely important. Would highly recommend. My car was also returned gleaming having been washed, which is always a bonus.
Samantha Chessman
5 years ago
Was looking for a specific car/colour and an internet search showed Independent Cars had exactly what we wanted. Popped up to see it, met by Roger, great guy, and within 15mins decision made. Can't fault the customer service at all. Puts many high end dealers to shame. Highly recommend this company.
Martin Phillips
5 years ago
Excellent service from Rodger , Michelle and the whole team (I don't know there names) Recently bought a range rover evoque everything was perfect . Even when I lost the manual several weeks later Rodger arranged a new one for me free of charge
darryl hughes
5 years ago
Cant thanks these people enough especially andrew this garage has worked wonders on my car! And kept me up to date with everything! The car is now running like a dream i highly recommend these people very honest and trustworthy people!
Krwz89 !!
5 years ago
Roger and Michelle were absolutely lovely. This garage is so professional, customer service is amazing. Cars are fantastic. Would defo recommend and come back. Thank you.
Helen Brady
5 years ago
Huge variety of cars for sale was very impressed. Staff are excellent and very polite. Clean and tidy environment. Value for money is brilliant. Would definitely recommend.
Paige Mitchell
5 years ago
Recently purchased an Audi A4 from Michelle & Steve, really friendly and professional, great customer service, made everything so easy. How all car dealerships should be Highly recommended ++++
Jason Heard
5 years ago
Very good range of cars for sale,staff excellent ,very clean body shop, value for money in car servicing& motor
IAN WALKER
5 years ago
Great experience from start to finish , would definitely recommend
Annette Cole
5 years ago
Great service highly recommended
Steven Popplewell
5 years ago
Have had previous cars serviced at Independent Cars and bought my most recent car from them. The service from Michelle, John, Steve and the team is nothing short of excellent (and I rarely score a business as excellent). Always pleasant, willing to help and accommodate customer's needs. I do not hesitate in recommending them for car sales, servicing, MOT and repairs.
Stuart Pybus
6 years ago
Found Independent cars on Autotrader and the reviews make me comfortable with the drive 70 milesr to see the car I wanted, Jaguar X-Type. I then bought my car from Independent Cars in Jan 2017, was the best one of the model I could find, immaculate on collection. Had no problems with the car in two years. A local garage owner I know has said mine is the nicest X-Type he has ever seen. I was so impressed with the service and presentation, I take my car back for its annual service, get charged a very fair price for it. Would recommend this business to anyone and if I do change my car in the future, I will be asking Steve or Jay to find the one I want.
Rob Newitt
6 years ago
Bought my partners ford focus from Independent car sales on 16/06/18. Best car ive ever bought from a used car dealer, no hidden faults and no drama/hastle. And no pushy sales men prior to the sale, very professional outfit, I would highly recommend Independent Car Sales. Thank you.
Trevor Jarvis
6 years ago
Great service, very helpful lady, we left after an hour with our new Mercedes E class. I would recommend Independent cars to anyone.
Anna Ow
6 years ago
Have had my cars serviced and repaired here for years. Great professional service at good prices. Highly recommended.
Ian Hopewell
6 years ago
Got there staff was friendly... got a mince pie and got my job sorted an price for the work was good too So thanks for the job you did guys much appreciated an i would recommend ringing you in the future an to any one having trouble get intouch with these guys
Damien Hoyland
6 years ago
Mince pie and coffee, professional and friendly service as always whilst I only had to wait 20minutes for a light bulb change. Brilliant, thank you.
Shell Kaye
6 years ago
Very helpful and professional company, my family use them and so do a lot of my friends. I always get a hot cup of coffee while I'm waiting for my car!
Susan Davies
6 years ago
Fab service fab staff ..highly efficient and professional. Feel like a person not just a reg plate for a change ! Competitive prices and great service too.
nick aslam
6 years ago
Fantastic service. They went out their way to help me last minute get some work done. Very fair and honest.
Stuart Morgan
6 years ago
Just bought a car from Independent cars and couldn't recommend them highly enough. From the initial contact both Karl and the owner Steve have been brilliant. Everything was so hassle free and straightforward and they even delivered the car to Glasgow for me. Got a great car for a fantastic price and couldn't be happier. Would also like to mention that every time I called as soon as I said my name the guys new exactly who I was which made a big difference for me. You don't get that friendly feel from the mainstream dealers. Great service throughout
Paul Henderson
7 years ago
I got my Audi A6 used car here last Sunday and my whole experience was perfect. I bought the car without seeing it in the flesh as i live in Edinburgh and Michelle my sales person and point of contact was 1st class. When i picked the car up i could not beleive the condition it was in and i cannot recommend Independent cars and Michelle enough .love my new motor and will definitely be back there for my next car . Thanks Gary locke .
Gary Locke
7 years ago
Absolute pleasure to deal with. very professional no high pressure salesperson hounding you, quite happy to let you browse at your own pace. this is my second Mercedes I have bought from these, would definitely recommend and have no hesitation in using again. Big thank you Andy.
ANDY M
7 years ago
Bought my Fiat 500 from Independent Cars and I absolutely love it! Michelle and the team were so helpful and friendly. Would highly recommend. Thank you again Independent Cars!
Hannah Housley
7 years ago
Michelle was fantastic from start to finish. Fantastic car. Fantastic price. Great customer service. Would recommend
Jamie Griggs
7 years ago
Top place to buy a car Michelle who works there is very helpful I've bought a few cars from here.
Dean Fisher
7 years ago
Thank you to all for helping me with my BMW brilliant service and friendly
Michael Moxon
7 years ago
Very happy with everyone I delt with. All issues resolved smoothly.
Chris Ferguson
7 years ago
An Excellent helpful and thoroughly dependable team. They know their job and do it exceptionally well. Price's are always reasonable. They are always my first port of call for repairs MOT and routine maintenance of all my families cars. They will also be my first step when we next look to replace a car too.
Paul David Drabble
8 years ago
Who needs big name garages to buy a car from. Independent Cars were amazing from start to finish. Michelle felt like more like a friend than a salesperson and she couldn't have been more helpful if she had tried. I felt 100% confident buying my new car from them. Would recommend to anyone.
Nichola Grimshaw
8 years ago
What a truly amazing experience ! From the very first welcome I received ... Right to me picking up my new car !..it was my very first time purchasing a car ! And as a woman . I was put at ease and everything was explained thoughly .. I really can't thank independent cars enough .. Michelle ! You are an absolute star ! Thank-you :-) thoroughly recommended .
Gaill Cassells
8 years ago
Purchased a cosa auto from independent cars recived great service well looked after by Michelle would highly recommend.
Tim Winslade
8 years ago
Best car buying experience I have had, excellent customer service. Would highly recommend.
Edward O'Dwyer
8 years ago
Great service from all at Independent. Can reccomend completely.
Alistair Haxton
8 years ago
Great service and genuine people.
Dick Schofield
8 years ago
Used them for years, so that must say something.
Barry Stephenson
8 years ago
Just want to let other people know about Independent Cars as have recently bought a new car from then and with many years of buying cars, this definitely the best experience we've had! We arranged to visit to view a car, on arrival we were shown the car and left to look around it with no pressure, we took it on a really good test drive, on returning to the sales room everything was explained to us about the car and warranty, in a professional and relaxed manner and we decided to buy the car and collected it a few days later. We were really impressed with the service we received. Many thanks.
Michelle Edwards
9 years ago
We have recently purchased a BMW X1 from Independent Cars and we can honestly say that it has been the most "stress free" experience of car buying we have ever had. Michelle was very professional and ensured everything went smoothly. We had booked our previous car in for a MOT and looked in the showroom - and saw the BMW X1 and within a week we had a test drive, bought it and drove it away!! When we picked up our new car it looked pristine. We have already recommended Independent Cars to members of our family and also to our friends.
Dawn Mason
9 years ago
I would like to thank Michelle at Independent Cars for helping me when I was buying a new car. I thought buying a new car was going to be difficult and stressful but one visit to Independent Cars and I had a new car sorted and got a good price for my old car. Really nice helpful people and would highly recommend them.
Miss Gregg
9 years ago
what a fantastic company to deal with, friendly helpful staff kept me informed every step of the way. the best car buying experience i've ever had i would reccomend them to anyone!
john pape
9 years ago
Outstanding after sales and customer service from Independent Cars! I bought a used car from Steve at Independent Cars. You sometimes only find out how good a place is when something goes wrong. The car developed a pretty serious fault, and Steve was very approachable and was genuinely interested in getting the issue fixed. Due to me living in London and the distances involved, Steve tried to come up with a couple of options for me to get the car fixed, including buying the car back from me. Steve and the team were always on hand to help, and were very understanding to their being a fault with the car. When something goes wrong, this kind of after sales service makes all the difference! I would happily buy another car from Steve, and recommend friends to buying a used car from Independent cars, knowing you would have that peace of mind that they will look after you if anything goes wrong with the car. Almost like buying a new one!
Justin Crook
1 decade ago
Called in without an appointment as my headlamp had stopped working, they fixed it with just a charge for the bulb and fitted it free! Back in my car in less than ten minutes, thats service for you! Will recommend anyone to try them, there are friendly and very helpful.
GreyWind
1 decade ago
I have used Independent Cars for a number of years and have always found their work to be excellent and have received excellent advice from them. They have always gone out of their way to find an affordable solution to issues with my cars. I would highly recommend them.
Neil Wood
1 decade ago
I bought a car from independent cars about 2 months ago now at a very reasonable price. The car itself has had a couple of niggly problems (it's an alfa after all) which I expected. However THE SERVICE I HAVE RECEIVED HAS BEEN NOTHING SHORT OF EXCEPTIONAL! I have bought alot of cars in the past from other dealers and the salesmen are all very nice until something goes wrong. The team at independent cars (the two Steve's especially) have been nothing short of legendary. Every problem has been solved under the very comprehensive warranty (even some other bits that were not covered were sorted) and in excellent time, they did not moan or gripe. They just did it and with a smile. The place is always clean and tidy and the workshop is organised and efficient (there is a window in the waiting area were you can see the team of skilled mechanics at work). I would highly recommend anyone looking to buy a used car go to Independent cars. The after sales service of any company is the most important in my eyes and these guys and gals have got it spot on. KEEP UP THE GOOD WORK.. I will be 100% taking my car there for it's services and MOT's and making sure I buy my next car from Independent Cars.
Earl Gough
1 decade ago